Is the hair 100% authentic?
Authentically synthetic, no human hair here! We use premium, alkaline-free* RadFibers that can be recycled after use (we’ll tell you more about that later though).
*Alkaline-free ensures that the products do not itch and instead are 100% comfortable against the skin and scalp.
How to wash and look after the hair?
For a quick refresh, use a very small amount of lightweight leave-in conditioner or hair refresher and apply it over the hair. Finger detangle and then air dry.
For a deep clean, fill a basin with shampoo and water to dilute. Finger comb the style first before soaking in the basin. Gently swish and then rinse. Hang or rest on mannequin foam head to dry.
Can I straighten the hair?
With the hair being synthetic, it might be best not to. However, if you choose to straighten your RadShape, do not go above 350°F - 400°F.
Can the hair be bleached or dyed?
Bleaching or dyeing your RadShape risks destroying the hair completely. The colour just wouldn’t adhere to the fibers.
How long does the hair last?
There’s no secret, the better you take care of it, the longer it will last. Luckily for you, our RadShapes need minimal care. If well maintained, they can last 2-4 months with daily wear.
How do I properly store my RadShape?
For double protection, wrap your RadShape in a hair net before putting it back in the RadCase (also great for travel, if we do say so ourselves) or on a styrofoam head.
What is your return policy?
We offer a 14 day return policy. For more information click here.